phoenix divers terms and conditions
At Phoenix Divers we take pride in providing the very best service to our guests at all times, so you can relax and enjoy a great diving experience. We ask that you take the time to read the information below to avoid any confusion and be sure you know our company policies.
How to pay & online booking
Advance online bookings will only be confirmed on receipt of a deposit or full payment via online payment or bank transfer. Payments must be received 7 days or more before you dive or start a Padi course. The remaining balance is payable on arrival.
Please be aware Phoenix Divers do not have credit card facilities within the dive shop. Cash payments can be made in Thai Baht, Euro, British Pound and US Dollars, and there are banks and many ATM machines next to our dive center in Saladan town.
When booking Padi courses you will need to answer a medical questionnaire
Before you start a Padi diving course with us, we will ask you to complete a medical questionnaire. This is for your own safety and to avoid potential injuries. Before booking a Padi course online, please ensure you read the Padi medical statement, if you need to write yes to any of the questions you will need to see your doctor to ensure you are fit to dive. Please print out the medical statement and ask your doctor to complete and sign page 2, as we will need to see a doctors written approval before we can start the course.